Order a Repeat Prescription

The following methods are available for patients ordering repeat prescriptions:

  • By hand- place your repeat slip in the box provided at the reception counter.
  • By post- send it to us via post with a stamped addressed envelope; 11 Newtown Rd, Eastleigh SO50 9AG.
  • Online- follow the link at the top of this page and register; Patient Access Medication Order
  • If you are not registered for online services, fill out this form to request a repeat prescription.

Please note we do not accept prescription requests over the telephone.

Processing prescriptions take two full working days 48 hours if items are on repeat and you are not due a medication review.

Weekends and Bank Holidays are not working days.



Electronic Prescribing Service

This practice is set up for the electronic prescription service.

For most patients we can send your prescription to your chosen chemist directly. This will save you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information, please click here.

To locate a pharmacy near you, please click here. You can also find out which services they offer.

You can nominate a pharmacy through:

  • The NHS app. You will find this in the prescriptions section.
  • The NHS website. Please click here.
  • The Patient Access website. Please click here. Then select Nominated Pharmacy.
  • The Patient Access app. You will find this in the account section.

Medication Reviews

Your prescription slip will show how many times you have ordered a medication since the GP last authorised it.
This will appear under the item on the right hand slip of your prescription. For example, ‘Last Issue 4/6’. This means that you have ordered this item 4 times and may order 2 more before reauthorisation by a GP.  
Once you have ordered an item the authorised number of times, please allow 5 working days before coming to collect your prescription. This is to allow time for the GP to review your repeat medication.
We ask patients on repeat medications to see a doctor or practice nurse at least once a year. This is to review these regular medications. A notification should appear on your repeat slip.
Some patients on certain medication will need to have regular blood tests. This is due to the medication prescribed.


Repeat prescriptions that are within the review date take 2 working days to process.

Repeat prescriptions that are past the review date will take up to 5 working days to process.

If you use a pharmacy service, it will take 5 working days before your medication is ready for collection.

Please ensure you allow enough time for this so that you do not run out of your medication

Not Registered for Online Services?

Online Medication Help

  • If you would like to ask a question about a prescription, please fill the General Medication Question form. We receive these forms via email and will contact you to answer your question.
  • You can also telephone the surgery on 02380 612032 if you have a question regarding your prescription.

You can search through and find information about all available medicines online hereNHS Medicine A-Z service 


You can also find your closest pharmacy by clicking the link below:



Prescription Fees

In England, the NHS dispenses around 90% of prescription items for free. This includes exemptions from charging for those on low incomes. For example:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions

More information is available at NHS Choices.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for more than 4 prescription items in 3 months, or more than 14 items in 12 months, a PPC may be cheaper.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.


The practice is working to reduce waste in the NHS. Only order the items on your repeat prescription that you are currently taking. If you have enough supplies of some of your medication at home, please only order the items that you need. Thank you.