The surgery is working towards phasing out the triage system.
Request for urgent appointments will either be booked in to the duty doctors clinic or placed on at triage list.
For patients on the triage list the doctor will speak to the patient and either offer an appointment/ advice or other appropriate medical intervention.
If you feel you do not not require urgent appointment then a routine appointment can be booked in advance.
8am-9.30am-telephone triage appointments can be made for patients who feel their problem cannot wait until the next routine appointment available and feel they need advice from a GP or minor illness nurse that day. Home visit requests can also be dealt with during this time.
9.00 am to 12:00 pm
3:00 pm to 6:00 pm
Routine and urgent appointments are provided during this time.
Requests for urgent telephone appointments are taken during the day.
Home visits requests are for the elderly, house bound and for those
too ill to attend the surgery. The doctor will assess each requested visit.
Kindly telephone the surgery after 2.30pm Monday-Friday.
We offer a booked and walk in service for blood tests.
This clinic is for blood tests only and the Phlebotomist cannot see you for other health checks (diabetes or blood pressure for example)
Extended Hours opening
Please note that we also offer routine appointments at the following times:
- Monday 7.30am to 8am (GP’s, Nurses and Health Care Assistants)
- Monday 6.30pm to 7.30pm (GP’s only)
- 2nd Saturday in every month 8.30am to 10.30am (GP’s only)
Please note there are no other services offered at these times, patients who need urgent medical advice during these times should still ring 111 for advice.
There is now an extended hours hub available at Romsey Hospital. There are GP and Nurse Practitioner appointments available most evenings and weekends. There are also appointments available for the mental health team and the physiotherapy team. These appointments can be booked by the receptionists and GP's here at the surgery. Please contact the surgery if you would like more information.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.